Returns & Refunds
Shipping Policy
KiroMina aims to provide our customers with the highest quality products. In the unlikely event that you are not satisfied with your purchase, we offer a hassle-free returns and refunds policy. You can return any unused item within 30 days of purchase for a full refund. If you receive a defective product, we will also cover the cost of return shipping. Please contact our customer support to initiate the return process.
Return & Exchange Policy
- All orders can be cancelled or returned within 14 days of purchase.
- Cancellations or order return are to be requested through our website.
- All cancellations or returns within 14 days of purchase will be free of charge.
- Delivery fees apply on cancelled or returned orders.
- Values for returned or cancelled orders will be done through the same way of purchase.
- The refund will be processed in seven days from receiving the cancellation or request original refunded product. Noting that it varies according to issuer policy when will that amount be reflected in the card holder balance.
- Delivery dates will be determined based on delivery mode chosen upon placing your order. Please note that those dates are estimated dates that can vary according to shipping companies’ backlog.